Magento Managed Services

Premium All In One Website Maintenance Service

Sweetmag’s ongoing eCommerce store and Magento site routine maintenance and managed services packages help keep online businesses running smoothly, efficiently and without downtime. We resolve technical issues, address security threats, upgrade digital assets and answer any questions you may have about your Magento ecommerce store.

Choosing a Magento maintenance package and managed service from Sweetmag provides your eCommerce business with the guarantee that your Magento site will

  • Be updated regularly
  • Receive all necessary upgrades.
  • Have new features added.
  • Always be safe and secure.
  • Get new extensions installed.
  • Be optimized for optimal performance.

Our Support Services

Design Support

  • To design and create any related web graphics for the website
  • Graphics updates – banners and ecommerce Assets
  • Newsletter template designs
  • Transaction email designs
  • Design adaptations
  • Social media ads

Technical Support

  • General / technical consultation
  • Product updates
  • Magento extension updates
  • Configuration management
  • Security patches
  • To make sure site’s uptime
  • To fix any error found on website
  • To liaise with hosting vendor incase of hosting issues
  • Software version updates
  • To deal with site security issues (hacking, malware)
  • Daily website backup
  • Weekly housekeeping on site – database reindexing, cache clearing, scripts scanning
  • Website firewall
  • Magento application Support

Web Content Support

  • Campaign landing pages development
  • Promotions configurations
  • Core pages layout enhancement / customisations
  • Creation of new pages and content updates
  • Google analytics traffic stats & analysis

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